Privacy Policy

This Privacy Policy describes how Uniessence ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from uniessence.com (the "Site"). By using our Site or interacting with us, you agree to the practices described below.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The revised policy will be posted on this page with the updated date.

Personal Information We Collect

Depending on how you interact with our Site, we may collect the following types of information:

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• Contact Details: Name, email address, shipping and billing address, and phone number.
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• Order Information: Items purchased, order number, payment method (via third-party processors), and order history.
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• Account Details: Username, password, and security information if you create an account.
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• Customer Support: Any information you provide when contacting us.
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• Device and Usage Data: IP address, browser type, device type, referral source, and usage patterns via cookies and analytics tools.

How We Use Your Information

We use your personal data to:

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• Process and fulfill your orders
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• Manage your account and preferences
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• Provide customer support
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• Send transactional and promotional emails (you may unsubscribe at any time)
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• Improve our website, services, and customer experience
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• Comply with legal obligations

Cookies

Our Site uses cookies and similar tracking technologies for site functionality, analytics, and marketing. You can control the use of cookies through your browser settings. Learn more at Shopify Cookies Policy.

Sharing Your Information

We may share your personal information with trusted third parties, including:

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• Shopify (our eCommerce platform)
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• Payment processors like Stripe or PayPal
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• Shipping and logistics providers
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• Marketing and analytics providers (for targeted ads and performance tracking)

Your Rights

Depending on your location, you may have the right to:

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• Access, update, or delete your personal data
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• Request a copy of your personal data
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• Withdraw consent or restrict data use
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• Object to marketing or automated decisions

To exercise any of these rights, please contact us at support@uniessence.com.

Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations.

Security

We implement appropriate technical and organizational measures to protect your personal data, but no system is 100% secure. We recommend not sharing sensitive information via unencrypted channels.

International Data Transfers

We may transfer your personal data outside of your country. In doing so, we ensure appropriate safeguards are in place (e.g., standard contractual clauses).

Children's Privacy

Our Site is not intended for children under 16. We do not knowingly collect data from children. If you believe your child has provided us with personal information, please contact us immediately.

Contact Us

If you have questions or concerns regarding this Privacy Policy, you can reach us at:

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• Email: support@uniessence.com
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• Mail: Uniessence, 123 Rue Royale, Brussels, Belgium

Thank you for trusting Uniessence.